Privacy Policy

Who We Are

J&R Waste Removal & Bin Hire is a waste removal and skip hire business based in Swindon, Wiltshire. We are the data controller for the personal information collected through this website.

Contact: jrwaste1@gmail.com  ·  07772 185211

What Information We Collect

When you submit a quote request through our contact form, we may collect:

• Your name
• Phone number
• Email address (optional)
• Postcode
• Details about the service you need

We only collect information that you choose to provide. We do not collect any data automatically beyond what is described in the Cookies section below.

How We Use Your Information

We use the information you provide solely to:

• Respond to your quote request
• Arrange and confirm bookings
• Contact you about your enquiry if needed

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your data on the basis of legitimate interests — specifically, to respond to a service enquiry that you have voluntarily submitted to us. You are always free to contact us by phone instead if you prefer not to use the form.

How Long We Keep Your Data

Enquiry details are kept only as long as necessary to handle your request and any resulting job. We do not retain data for marketing purposes or build customer databases.

Third-Party Services

This website uses the following third-party services to function:

• Google Fonts — used to load the typefaces displayed on this site. Your browser makes a request to Google's servers to download font files. Google's privacy policy applies: policies.google.com/privacy
• Font Awesome (cdnjs) — used to display icons. Your browser loads icon files from the Cloudflare CDN. Cloudflare's privacy policy applies: cloudflare.com/privacypolicy
• Form submission service — quote requests submitted through our form are processed by a third-party service and delivered to us by email. No submission data is stored beyond what is needed to deliver it to us.

Cookies

This website does not set any cookies of its own and does not use analytics or tracking tools.

The third-party services listed above (Google Fonts, Cloudflare CDN) may set cookies or store data in your browser as part of how they deliver their resources. These are functional in nature and are not used to track you across other websites.

Because we do not use any non-essential cookies (such as analytics or advertising cookies), no cookie consent banner is required under UK PECR.

Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Ask what personal data we hold about you
• Request that we correct or delete it
• Object to how we use it

To exercise any of these rights, contact us at jrwaste1@gmail.com or call 07772 185211. We will respond within 30 days.

If you are unhappy with how we handle your data, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

If we make any significant changes to this policy, we will update the date at the top of this page. We recommend checking back occasionally if you have an ongoing relationship with us.